Traditional Medicinals
Quality Supervisor
Quality - Rocky Mount, VA - Full Time
SUMMARY
The Quality Supervisor drives continuous improvement across Production and related departments through oversight of the Quality Inspector team, identifying and facilitating process improvements, and coordinating Continuous Improvement activities across departments.
ESSENTIAL FUNCTIONS
Education/Experience:
We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
The Quality Supervisor drives continuous improvement across Production and related departments through oversight of the Quality Inspector team, identifying and facilitating process improvements, and coordinating Continuous Improvement activities across departments.
ESSENTIAL FUNCTIONS
- Build Quality Inspector capabilities through guidance and mentoring
- Supervise the Quality Inspector team across shifts, including scheduling and fill-in as needed
- Develop deploy and manage training and training plans for Quality Inspectors
- Translate best practices and process improvements into daily operations to drive cultural change and overall results
- Administer RedZone software including password resets, new products, GMP walks, creating data sheets and triggers, etc.
- Orchestrate and facilitate process improvements across all functional areas
- Identify and correct inconsistencies in GMP processes and safety procedures
- Lead interdepartmental investigations including deviation and CAPA. Develop and implement of corrective action plans
- Conduct root cause analysis, troubleshoot manufacturing issues and create process documentation
- Participate in interdepartmental meetings and partner with cross-functional teams to drive a continuous improvement culture
- Ensure that quality systems are managed, implemented and maintained throughout the organization
- Ensure review and completion of production batch records during production; review for accuracy, completeness and good documentation practices at each step
- Additional duties as assigned
- Perform the duties for the first year of:
- Quality Inspector – Shift One
- Lab Tech/Sampler
- Day to day supervision of Quality Inspector team including training, coaching, development, evaluation and scheduling
Education/Experience:
- BA/BS in a scientific discipline or equivalent education/experience; graduate degree preferred
- Four years' in Quality Assurance and/or manufacturing experience in food, dietary supplement, or other regulated industry
- One year supervisory experience in a manufacturing setting
- Continuous improvement and/or project management experience preferred
- Strong knowledge of cGMPs in a regulated industry
- Strong knowledge of regulatory requirements for the manufacturing of food, beverage, dietary supplements, or Over-the-Counter (OTC) drugs, dietary supplements (21 CFR part 111) preferred.
- Strong current knowledge of Quality Assurance methodologies
- Demonstrated ability to supervise and develop staff
- Knowledge of continuous improvement methodology preferred
- Must be flexible to supervise the Quality team across all shifts
- Self-starter requiring limited task supervision
- Able to collaborate, influence and work effectively across multiple departments
- Able to independently solve problems and make decisions based on company and/or quality policy
- Ability to read, interpret and apply quality standards, SOP’s, specifications and work instructions
- Strong data gathering, metrics development, and report generation skills
- Strong analytical and problem-solving skills
- Strong organization and detail skills
- Strong verbal and written communication skills
- Strong interpersonal skills
- Commitment to and ability to demonstrate TM’s Company values: humility, respect, quality, collaboration, innovation and sustainability
- Intermediate MS Office skills
- Strong Quality Management System knowledge and skills
- Experience with Quality and Manufacturing software platforms preferred (i.e. RedZone, Master Control Qx and Mx modules)
- ERP systems preferred
- Ability to travel up to 50% for first four months. Approximately 10% thereafter which may include international travel
- Climate-controlled, fast paced production environment working across multiple shift and all areas of production including, IMA, blending, Mezzanine, case packing, display area, planning, logistics, Quality Control, Quality Assurance
- An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision.
- This position is based in Rocky Mount, VA and is onsite Monday through Friday supporting a three-shift operation.
- Remote candidates will not be considered for this role.
We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
